FAQ

Frequently Asked Questions

Our aim is to have all orders shipped within a couple business days of your order being placed. However, during these uncertain times, our warehouse is operating at limited capacity, which means that we may expect a slight delay in orders being shipped out.

Please allow for a few extra days (approx. 2-6 business days) for your order to process and ship. Worry not- as soon as your order is shipped, you’ll receive a confirmation email with your tracking number. Thank you so much for your patience!

No one wants to show their undies through their leggings - we totally get it. This is why all our leggings are made with thicker VITA PRO fabric (Econyl), which is 100% sheer-proof. However, our Limited Edition Dahlia leggings are made of VITA fabric, which is not 100% sheer-proof, so we recommend wearing underwear that matches your skin tone just in case.

Please note, unfortunately we cannot offer exchanges for our international customers at this time. Sorry!

When starting an exchange, please email us at hello@moonahwear.com and let us know what style(s) you are returning. Please note, that we don’t offer direct exchanges, but if you would like to get a different size or style in exchange, we will provide a free shipping code for you so that you can place a new order without having to pay for shipping again.

You will receive a new confirmation email with a new tracking number.

Returns & Exchanges should be sent to:

Moonah Wear Oy

Bahamankatu 10 A 80

00220 Helsinki / FINLAND

Read more here.

All Moonah Wear clothing is both sourced and produced in Europe.

Our production happens in Lithuania to ensure fair and ethical salaries and work environments for our textile workers. The choice to manufacture in Europe also shortens our supply chain, which results in lesser CO2 emissions thanks to shorter transportation distances.

Our fabrics are sourced from Italy and we use ECONYL, which is a regenerated nylon from recycled ocean waste such as old fishing nets and plastic bottles. 

You can read more about our sustainability policies here.

Sorry babe, unfortunately we don’t exchange or accept returns on our sale items.

We recommend using a tape measure to find your perfect fit. If you’re deciding between sizes, we recommend size up for a more relaxed fit and size down for a more snug fit. Please note all Moonah Wear items are compressive, meaning tight fitting. The Racer Back Top is even a little more snug, so if you’re between sizes on this item, we recommend you go with the bigger size. 

Unfortunately we are currently only able to offer Small, Medium and Large in our stock. We are hoping to change this in the near future as we know Moon Babes come in all sizes and shapes. Stay tuned.

We love our community of Moon Babes! If you're reading these lines, chances are you're drawn to this frequency and already in align with the moon, which automatically makes you a Moon Babe! We are on a mission to weave a community of aligned Moon Babes, so please don't hesitate to contact us if you want to bring forth some of your work and be feautured on our blog. We believe it's our birthright to shine brightly! We have a small team of Moon Babes around the globe spreading the light and love of living in align with the Moon, while also rocking some sustainable Moonah Wear. If you're interested in being part of our Moon Babe Team or on our blog, we'd love to hear from you and feel free to drop us a line at hello@moonahwear.com and let us know how you can contribute to our growing network of Moon Babes.

All of our sale offers are available for a limited time only and we're unable to offer price adjustments after any purchase.

Our recommendation is to wash your Moonah’s in cold water (no warmer than a setting of 30°C is recommended). Wash in cold water and hang to dry — besides, it’s better for the environment and reduces energy use in addition to being the best way to take care of your clothes. Oh, and no dry tumbler (a big no no)!

Oh no, quality is super duper important for us and we want you to be able to wear your Moonah’s for a long time. For that reason, it’s also important to follow the care label and not wash your Moonah’s in hot water nor use the dry tumbler. Please shoot us an email with pictures of your item(s) and we’ll handle each case individually, in case of a faulty item, we’ll of course exchange it. Sometimes mistakes happen, even in high quality production settings. 

Yes we do! Check them out here. We send ours via email, so you can keep it to yourself or forward it to a friend.

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